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Pre-Purchase Information
01
Choose Canvas Size
Start by selecting the size of the canvas you desire. Consider the dimensions that best suit your space and aesthetic preferences.
02
Place Your Order
Proceed to the payment process and complete your order. Ensure that all required information, such as shipping address and contact details, is accurately provided.
03
Order Reference Number
Upon successful placement of your order, we will promptly send you an order reference number. This reference number will serve as a unique identifier for your order.
04
Submit High-Resolution Photo/Design
Once you receive the order reference number, kindly email us your high-resolution photo or design at rosalindprinting@gmail.com. Please ensure that the image meets the required resolution for optimal print quality.
05
Confirmation of Receipt
We will promptly acknowledge the receipt of your email containing the high-resolution photo/design. This confirmation ensures that we have successfully received the necessary files for your canvas prints.
06
Printing Process
Once your submission is confirmed, we will initiate the printing process for your canvas prints. Our team will handle your order with care and attention to detail to deliver the best possible results.
Policy and Terms
Order Processing: Orders are subject to acceptance and availability. Standard turnaround time is 10-15 days. Rush charges apply for urgent orders.
Pickup and Delivery: Customers can pick up orders at our designated location. Contactless drop-off is available within Auckland for an additional fee.
Postage and Shipping: Shipping fees for customers outside of Auckland or international shipping are the responsibility of the customer. Cost calculation based on address and item size.
Payment Terms: A 50% deposit is required for all orders, and work begins upon deposit receipt. Deposits are non-refundable once work has started. Part payments are accepted. Read More
