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Policy and Terms

  • Order Processing: Orders are subject to acceptance and availability. Standard turnaround time is 10-15 days. Rush charges apply for urgent orders.

  • Pickup and Delivery: Customers can pick up orders at our designated location. Contactless drop-off is available within Auckland for an additional fee.

  • Postage and Shipping: Shipping fees for customers outside of Auckland or international shipping are the responsibility of the customer. Cost calculation based on address and item size.

  • Payment Terms: A 50% deposit is required for all orders, and work begins upon deposit receipt. Deposits are non-refundable once work has started. Part payments are accepted. Read More

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